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FAQ
Only use distilled water for optimal performance and to prevent mineral buildup inside the steam cleaner. This helps maintain the longevity of your device and ensures consistent steam quality.
Tap water:
While you can use tap water, it may contain minerals that could cause buildup over time what can cause malfunction over time. For the best results and to extend the life of your steam cleaner, distilled water is recommended.
Filtered water:
Filtered water is a better option than regular tap water, but it may still contain some minerals. For the best results to avoid buildup and to extend the life of your steam cleaner, distilled water remains the most effective choice.
If you’ve used tap water by mistake, it’s okay-just be sure to switch to distilled water moving forward.
"The Essential" uses the natural power of steam to clean and sanitize surfaces without harsh chemicals. It heats up quickly (in just 25 seconds) and offers adjustable steam levels for various surfaces.
Yes, it is safe for use on most floor types, including hardwood, tiles, and laminate. Always check the manual recommendations for the different steam setting for your specific flooring before use. Lastly, we recommend to do a test on a small and inconspicuous area before cleaning the whole surface.
Absolutely! The Essential comes with multiple attachments to fit your home in different ways.
For example a squeegee for windows, a jet nozzle for countertops, and different brushes for tiles and other hard-to-reach areas.
Furthermore, we offer a carpet glinder to naturally clean your fabric surfaces.
Please note, we recommend to do a test on a small and inconspicuous area before cleaning the whole surface.
The Essential comes with a range of accessories, including a mop head, multiple brushes, a jet nozzle, a squeegee, measuring cup, 3 cleaning pads and an extension pole set for versatile cleaning options.
We also provide different sets to fit your home and cleaning ritual.
"The Essential" eliminates up to 99.9% of bacteria using the natural power of steam, providing a safe and chemical-free way to sanitize your home
The water tank has a 250ml capacity, providing 10-25 minutes of cleaning time per tank, depending on the steam level. After re-filling the water you are ready to go in 25 seconds.
The steam cleaner heats up in just 25 seconds, so you can start cleaning right away.
Yes, it’s designed to be compact and can be disassembled, making it easy to store in small spaces.
We recommend cleaning them in a mixture of baking soda and vinegar.
Please view the recipe here:
Yes, the microfiber pads are machine-washable (60degrees) and reusable, making them an eco-friendly and cost-effective option.
No, the steam cleaner is designed to leave floors streak-free and remaining water will dry seemingly as well.
To maintain optimal performance, use distilled water to prevent mineral buildup. The microfiber pads are machine-washable, and the unit can be wiped down after use. We recommend to clean the accessories after each use. Find a step-by-step guide in our "online manual"